Chinese Food Takeout & Delivery Kelowna

The Mekong restaurant: Kelowna’s Chinese food delivery and takeout choice

 

Fresh, made to order, and delivered quickly! We offer delivery 7 days per week. Most days we can provide delivery from open until close, and everyday from 4:30pm to close.

Frequently Asked Questions

At the Mekong restaurant we offer several convenient ways to enjoy our food: Come in and have a seat in our dining room, call us at (250)763-8000 to order delivery, or come in and takeout an order to enjoy at home or elsewhere. The choice is up to you! Below are the answers to commonly asked questions.

Delivery

What can I order for delivery?

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Items available for Delivery and Pick-up

Everything on our Menu can be ordered for delivery.

What is your delivery area?

We deliver to most areas within Kelowna and a limited area in West Kelowna. We do not currently delivery up to Black Mountain, UBC, McKinleys Landing, or Kettle Valley. Please call us at (250)763-8000 to confirm your location.

How long does my delivery take?

Average Delivery Time: 40 min

Our average delivery times are 30-45 minutes, but this will vary depending on the current demand and your location. We do our best to ensure we have enough delivery drivers at any given time to ensure a reasonable delivery window for your Chinese delivery order.

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When do you deliver?

We try to provide delivery most days from open until close. We always have delivery drivers after 4:30pm, feel free to contact us and confirm availability for early deliveries.

If you require guaranteed delivery before 4:30pm or for a specific date and time, please call us. We can accommodate orders of $75+ for specific delivery times if we are provided 24+ hours notice.

Is there a minimum charge for delivery?

We have a $20 minimum order for all deliveries.

Is there a delivery charge?

To maintain a high quality of service we charge a small fee of $3 for delivery service.

Pick-up

What can I order for Pick-up?

100

Items available for Delivery and Pick-up

Everything on our Menu can be ordered for pick-up.

Is there a pick-up discount?

Yes! We offer a 5% discount on pick-up orders when paying by CASH or DEBIT.

Discounts exclude lunch combos, lunch boxes, and cannot be used in conjunction with any other offer.

How long do I have to wait for my pick-up?

Our average pick-up window is 15 minutes but this can vary depending on demand. When placing your order you will be given an estimated pick-up time.

If you require your order for a specific time please call us in advance at (250)763-8000.

We can ensure your order is hot and ready for you right when you need it.

Can I order in advance?

If you require your order for a specific time please call us in advance at (250)763-8000.

We can ensure your order is hot and ready for you right when you need it.

Catering

What can I order for Catering?

100

Items available for Catering

We are able to supply catering for all dishes in our Menu.

How many people can you cater for?

Catering Size0

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We are able to cater any event from a small meeting of 5 people up to groups of 500.

We do ask that for groups of 150 people or larger we are provided a minimum of 7 days notice.

Is there a charge for catering?

For on-site catering we charge a small delivery fee of $5 for delivery and setup of the stainless steel catering pans.

If pick-up of the stainless steel buffet pans are required an additional fee of $5 is also charged. This fee is waived if you will be returning the pans and utensils to the restaurant.

Don’t worry about washing or cleaning the pans or utensils. Our staff will take care of cleaning and sanitizing all returned pans.

Do I need to leave a deposit for catering?

We will require a credit card to secure your order. This is not charged until your catering has been delivered. This is also used as a security deposit for the stainless steel catering pans and utensils. It will only be charged if the pans are not returned or are damaged.

Can I order in advance?

If you require your order for a specific time please call us in advance at (250)763-8000.

We can ensure your order is hot and ready for you right when you need it.

Does catering include serving staff?

Our catering process is delivery and setup of the catering pans and serving utensils. This does not include server staff to support your event.

For very large events 200+ people we will provide several deliveries of food. At these events we will also have a person on-site to setup, refresh the catering pans, and take down the food portion of the event.

What is your catering service area?

We provide catering within the Kelowna and West Kelowna area.

Depending on the size and location of your event we maybe able to provide catering to farther locations. Please contact us to discuss your event at (250)763-8000 or email us at eat@mekongrestaurant.com